Privacy Policy.

When you use this website — through the contact form, the quote request wizard, or by emailing or calling us directly — we may collect information you choose to provide, including your name, email address, phone number, city, organisation, project description and any reference files you upload (photographs, sketches, PDFs, 3D model files).

We also collect limited technical information automatically, such as browser type and general usage data, to keep the site working correctly and to understand how it's used.

Information submitted through this site is used to respond to your enquiry, prepare a quote or commission proposal, and communicate with you about a project. Reference photographs and files you upload are used solely to scope and produce the commission you're enquiring about.

We do not sell your personal information to third parties.

Photographs, sketches, temple drawings or 3D files you upload as commission reference are stored so our sculpting and finishing teams can work from them, and are kept for the duration of the project plus a reasonable period afterward for warranty and repeat-order purposes. You can request deletion of uploaded files at any time by contacting us.

This site may use essential cookies required for basic functionality. We do not currently use third-party advertising or tracking cookies.

We do not share your personal information with third parties except where necessary to deliver a commission (for example, a shipping or logistics partner), or where required by law.

You can request access to, correction of, or deletion of the personal information we hold about you at any time by contacting us using the details on our Contact page.

We may update this policy from time to time. The version on this page always reflects our current practice.